This Privacy Policy explains how Wutrix Studio ("we", "us") collects, uses, and protects your information when you use studio.wutrix.com and related services (the "Service"). By using the Service you agree to this policy.
1. Information we collect
- Account information — the email address, username, and password you provide when registering.
- Payment information — processed securely by our payment provider, Stripe. We do not store your full card number; we only retain a customer/subscription reference and transaction records needed for billing.
- Content — the prompts, images, videos, and other files you upload or generate using the Service.
- Usage data — logs, device/browser information, and activity needed to operate, secure, and improve the Service.
2. How we use information
- To provide and operate the Service (authentication, generation, storage of your projects).
- To process payments, credits, and subscriptions.
- To maintain security, prevent abuse, and comply with legal obligations.
- To communicate service-related notices to you.
3. Third-party services
To deliver the Service we share the minimum necessary data with processors, including: Stripe (payment processing), AI model providers (to generate your images/videos from the prompts and references you submit), and cloud storage providers (to store your files). These providers process data on our behalf under their own terms and privacy policies.
4. Data retention & deletion
We retain your account data and generated content while your account is active. You may request access to, correction of, or deletion of your data by contacting us at support@wutrix.com. We may retain certain records where required for legal, tax, or fraud-prevention purposes.
5. Security
We use industry-standard measures (encrypted transport, hashed passwords, signed sessions) to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies
We use strictly necessary cookies to keep you signed in and to remember preferences such as language. We do not sell your personal information.
7. Children
The Service is not directed to children under 13 (or the minimum age in your jurisdiction).
8. Changes
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, by notice within the Service.
9. Contact
Questions about this policy? Email us at support@wutrix.com.
See also our Terms of Service.